B2B Lead Management Specialists

The Call Business is an independent, multilingual business development agency, established in 2012 and grown now to a team of 40+. Our team are all experienced professionals from a variety of sales and marketing backgrounds. They bring expertise in a broad range of business development styles to suit B2B lead qualification, appointment setting, customer service relationship management, customer complaint management and ‘Voice of Customer’ research.

A personal approach to B2B lead management

As lead qualification specialists, our business developers are experienced professionals and don’t work with rigid scripts. Instead, we learn about your business up front and then work with proposition guides, crib sheets and FAQs. This allows us to have authentic, natural conversations with your existing and potential customers.

Supporting our business developers are the management team plus copy writers, webchat strategists, data protection experts and specialists in social selling.

All of that combines to provide an efficient, managed service in multiple languages to support global growth for B2B clients.  We often run pilot projects in just two or three languages to establish benchmarks, before rolling out globally. You can dial the level of support that we provide up or down to meet your business needs, reducing your overheads and admin burden by using our outsourced lead qualification specialists.

Our Management team