Want your live web chat to deliver better customer service and ROI? In this blog we look at 5 common web chat mistakes and how to avoid them for better results.
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Are you getting the most from your webinar follow ups? TCB's Andi Catt gives her expert insights on how to maximise ROI from webinars and avoid leaving money on the table through effective webinar follow up processes.
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Considering live web chat for your business? Read on to discover 5 benefits it can bring to your sales and marketing approach – with real statistics to prove it.
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I thought it would be good to talk about communicating over virtual meeting platforms.
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If your organisation previously utilised trade shows and events as a channel to market, and followed those shows up with face2face meetings, this obviously impacts your sales pipeline but there are many effective tactics you can employ, even on a relatively small budget.
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Today, it is very rare that you visit a website that does not have a webchat function available. Webchats are now one of the most important tools available to help convert website traffic into your next customers.
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The big challenge for many companies right now is how to keep the personal touch in their relationship with customers and prospects when many people are working from home, and while travel restrictions and social distancing are in place.
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When COVID-19 struck, thousands of workers had to decamp from office to home at short notice. So there was little opportunity for employers to carry out the usual checks and assessments in preparation for home working.
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Remote work has always been a core part of our organisation and we have adapted our HR processes accordingly. In these uncertain times, we thought it would be useful to share some tips for those who are dealing with this working arrangement for the very first time.
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I saw an interesting article about how Zoom calls drain your energy. This is especially problematic when most of us are having to use video-conferencing socially as well as professionally.
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The current crisis has turned the world of marketing upside down and changed the rules of the game.
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In these uncertain and trying times, we must remember that tough times don't last forever! Here are some key points for business leaders to keep in mind
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Before the team at The Call Business pick up the phone to reach out to your prospects, it is crucial that our team are fully conversant with your offer.
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